Our Testimonials

Hear what our apprentices have to say about our apprenticeships.

Develop individuals. Develop companies.

Julie Madden of Wigan Council

I really really enjoyed it, loved investigating, researching and putting everything together. I feel proud of my accomplishments. Be excited and enjoy the apprenticeship journey, it is a brilliant experience.

Would you recommend the Payroll Level 3 Administrator Apprenticeship? And Why?

“Absolutely 110% I would recommend this course, extremely high, it has been such an amazing journey doing a course like this especially through covid. It is just such a reward to get to the end result and get the certificate.”


Apprenticeship – Payroll

Employer – Wigan Council

If you ever have the opportunity to undertake an apprenticeship provided by MBKB I would fully recommend it.

Declan Powis of Manchester City Council

“My name is Declan and I am a payroll officer working for Manchester City Council.

I chose to undertake this apprenticeship to develop my payroll knowledge as well as gain some exposure to the sides of payroll which I don’t directly deal with such as pensions, HMRC reporting (FPS/EPS etc.) and many pieces of legislation which do not directly impact my daily job.

I feel like the primary benefit of completing this apprenticeship is that my knowledge in these areas have gone from being vaguely informed to being at a level where I’m now confident to apply the knowledge to my job and pass this on to others. In addition to this, I now possess a formal qualification which is recognised throughout the industry and will help me move around within payroll should I seek new work opportunities.

Now that I’ve completed my apprenticeship, I aim to remain within the industry for a few more years, learning all I can from my current position before moving on to a more senior / technical position either within my company or external.

MBKB have been supportive throughout my course, all the way from the course signup straight through to the end point assessment. My tutor Sam was very knowledgeable and helpful, explaining each unit to me in great detail and always replying to any queries which I had swiftly.

If you ever have the opportunity to undertake an apprenticeship provided by MBKB I would fully recommend it. The support provided throughout my time studying has been a huge help, and I now have access to a wide range of learning resources which I was previously unaware of.”


Apprenticeship – Payroll

Employer – Manchester City Council

Thank you for all support I was given during my Apprenticeship!

Zuzanna Blak of Derby City Council

“My name is Zuzanna Blak and I am a payroll administrator. I have chosen to do my qualification with MBKB. The course was Apprenticeship Levy funded so I didn’t have to worry about how to pay for it. I have completed my Level 3 in Payroll not long ago and I have already received my certificate.

As a part of my course, I did my Level 2 in Maths and English, which is great. The course was well set out, easy to understand and complete. I had a lot of support from my tutor, I could even text her via WhatsApp when I had very urgent questions. We had regular meetings via Zoom and we could discuss the tasks delegated to me on regular basis.

I had to complete many assessments that helped me to prepare for my exams. I recommend the course to anyone who wishes to up-skill in this area of work. I have learnt about different areas of payroll including different types of pension that I wasn’t aware of. It allowed me to study from home during a whole pandemic and pass my exam from home using a ProctorExam App.

I could also carry on with my current job at the same time. The knowledge I gained helps me to do my job better and I am keen to do another level in future. Thank you for all support I was given during my Apprenticeship!”


Apprenticeship – Payroll

Employer – Derby City Council

Emma Saggers of Bishopsgatepay

We wanted to give a huge congratulations to Emma Saggers of Bishopsgatepay on being shortlisted for the CIPP Bright Beginnings Award! 

This is an amazing achievement! Everyone at MBKB is so proud of you! Awesome work Emma! Shoutout to Emma’s tutor Jenn Carline and Emma’s Manager Sara Tidey!


Apprenticeship – Payroll

Employer – Bishopsgatepay

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