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Level 3

HR Support Apprenticeship

HR Professionals in this role are typically either working in a medium to large organisation as part of the HR function delivering front line support to managers and employees, or are a HR Manager in a small organisation. 

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Programme overview: HR Support Apprenticeship

Their work is likely to include handling day to day queries and providing HR advice; working on a range of HR processes, ranging from transactional to relatively complex, from recruitment through to retirement; using HR systems to keep records; providing relevant HR information to the business; working with the business on HR changes. They will typically be taking ownership for providing advice to managers on a wide range of HR issues using company policy and current law, giving guidance that is compliant and where errors could expose the organisation to employment tribunals or legal risk. In a larger organisation they may also have responsibility for managing a small team – this aspect is outside the scope of this apprenticeship and will need to be covered separately by the employer.

Programme aims

Creation of a 100% tailored program
Bespoke delivery using your company values
4 stage detailed initial assessment
Creation of delivery plan approved by you
Blended delivery options to each apprentice
Online Peer-to-Peer support network

HR Support Modules

1

Topics covered




Business and Customer Awareness
Communication Skills
Building a team
HR legislation 
HR Functions, roles and plans
Systems and Processes
Service Delivery 
Problem Solving
Change and Improvement techniques
HR base data and Info
Resilience 
Emotional intelligence 
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We work with the best companies in the UK

At MBKB, we will work closely with you to get to know your organisation and it’s needs, ensuring that we can tailor all of our training programmes to meet these needs and help to transform your talented workforce.