Level 3
WORKPLACE PENSIONS (ADMINISTRATOR OR CONSULTANT)
This standard contains 2 roles in a core and options structure. Either role could be providing information in relation to in house pension schemes or externally to pension clients of the organisation. Neither role will provide financial advice.
Workplace Pensions Administrators play a critical role in managing the day to day operation of workplace pension schemes. A Workplace Pensions Administrator is likely to be involved in a variety of tasks supporting more senior administrators.


Programme overview: Pension Apprenticeship
This program covers the key duties of a Workplace Pension, they include –
- Producing quotations and setting up benefits for members including retirement, death and leaving service before retirement, transfers into or out of the workplace pension scheme
- Maintaining workplace pension scheme cash books; reconciling bank statements; preparing cash-flow forecasts
- Collating information and drafting Administration Reports for clients
- Maintaining and updating member records for example revised salary data, changes of address or marital status
- Responding to workplace pension scheme specific enquiries from members, including fund valuation requests, information on investment options; clarification of the benefits payable under the workplace pension scheme
Together with a choice of additional qualifications relevant to your role
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