Short Courses / Certificates

We have a range of online and short courses available across a range of industries. These include:

Develop individuals. Develop companies.

Payroll

Title

Course Code

Business & Customer Awareness
BC1
Personal Development/Communication and Engagement
B5
Proactive and Enthusiasm
B4
Professional Scepticism
B3
Adaptability
B2
Ethic and Integrity
B1
Team Working and Collaboration
S5
Quality and Accurate Information
S4
System and Processes
S3
Analysis
S2
Planning and Prioritising
S1
System and Processes
SP1
Regulations & Compliance
RC1
Obligation following Year End
PRT8
Overpayments
PRT7
Gross to Net Calculations
PRT6
Child related payments
PRT5
SSP
PRT4
Student Loan/Apprenticeship/Pension calculations
PRT3
NIC calculations
PRT2
PAYE calculations
PRT1
Automatic Enrolment
Pensions2
State Pension/Various Types of Pensions/
Pensions
Various types of pay/PAYE & NIC thresholds etc
PRC4
Payroll Legislation
PRC1
Payroll Methods / Frequency / Deadline / Types of Workers
PRC2
Types of Pay
PRC3

Internal Audit

Title

Course Code

Value for money audits
IAC6
Data analysis and sampling
IAC5
Risk control and audit methodology
IAC4
Risk management
IAC3
Corporate governance
IAC2
Introduction to audit
IAC1

Quality Management

Title

Course Code

Seven Quality Management Principles
QM3
How is Quality relevant / how is it delivered by organisations
QM2
What is Quality?
QM1

Customer Service

Title

Course Code

Customer Journey Mapping/ Moments of Truth
CL2
Customer Loyalty using the Net Promoter System (NPS)
CL2
What is Customer Loyalty
CL1

Leadership

Title

Course Code

Emotional Intelligence
LSEI
Problem Solving
LSPS
Decision Making
LMDM
Coaching Teams
LMPC2
Deep Listening
LMDL
Performance Coaching
LMPC1
Identifying the habits and behaviours of success
LM8
Daily time management and how to adapt to re-priorities when flexibility is required
LM7
How to structure your month to maximize productivity
LM6
The Inner Critic
LM5
How your personality type impacts thoughts and behaviours; in you and others
LM4
Personality types and taking the Myers Briggs test
LM3
The difference between Fixed v Growth Mindset
LM2
The value of mindset and how it impacts
LM1