Short Courses / Certificates

We have a range of online and short courses available across a range of industries. These include:

Develop individuals. Develop companies.

Payroll

Title

Course Code

Business & Customer Awareness
BC1
View course
Personal Development/Communication and Engagement
B5
View course
Proactive and Enthusiasm
B4
View course
Professional Scepticism
B3
View course
Adaptability
B2
View course
Ethic and Integrity
B1
View course
Team Working and Collaboration
S5
View course
Quality and Accurate Information
S4
View course
System and Processes
S3
View course
Analysis
S2
View course
Planning and Prioritising
S1
View course
System and Processes
SP1
View course
Regulations & Compliance
RC1
View course
Obligation following Year End
PRT8
View course
Overpayments
PRT7
View course
Gross to Net Calculations
PRT6
View course
Child related payments
PRT5
View course
SSP
PRT4
View course
Student Loan/Apprenticeship/Pension calculations
PRT3
View course
NIC calculations
PRT2
View course
PAYE calculations
PRT1
View course
Automatic Enrolment
Pensions2
View course
State Pension/Various Types of Pensions/
Pensions
View course
Various types of pay/PAYE & NIC thresholds etc
PRC4
View course
Payroll Legislation
PRC1
View course
Payroll Methods / Frequency / Deadline / Types of Workers
PRC2
View course
Types of Pay
PRC3
View course

Internal Audit

Title

Course Code

Value for money audits
IAC6
View course
Data analysis and sampling
IAC5
View course
Risk control and audit methodology
IAC4
View course
Risk management
IAC3
View course
Corporate governance
IAC2
View course
Introduction to audit
IAC1
View course

Quality Management

Title

Course Code

Seven Quality Management Principles
QM3
View course
How is Quality relevant / how is it delivered by organisations
QM2
View course
What is Quality?
QM1
View course

Customer Service

Title

Course Code

Customer Journey Mapping/ Moments of Truth
CL2
View course
Customer Loyalty using the Net Promoter System (NPS)
CL2
View course
What is Customer Loyalty
CL1
View course

Leadership

Title

Course Code

Emotional Intelligence
LSEI
View course
Problem Solving
LSPS
View course
Decision Making
LMDM
View course
Coaching Teams
LMPC2
View course
Deep Listening
LMDL
View course
Performance Coaching
LMPC1
View course
Identifying the habits and behaviours of success
LM8
View course
Daily time management and how to adapt to re-priorities when flexibility is required
LM7
View course
How to structure your month to maximize productivity
LM6
View course
The Inner Critic
LM5
View course
How your personality type impacts thoughts and behaviours; in you and others
LM4
View course
Personality types and taking the Myers Briggs test
LM3
View course
The difference between Fixed v Growth Mindset
LM2
View course
The value of mindset and how it impacts
LM1
View course